Slow or failing workstations
Check-in and charting stall when computers are old, unpatched, or overloaded.
How we help: IT as a Service
Industries · Healthcare & Medical
IT that keeps care teams working and patient data protected.
We keep exam-room workstations, front-desk systems, Wi‑Fi, and phones running, and put HIPAA-minded technical safeguards in place—so your staff can focus on patients.
Offer Every installation includes your first year of IT as a Service, complimentary.
The problems we get called for
Common technology headaches we see in this field—and where we help.
Patient data on shared networks
Guest Wi‑Fi, staff devices, and clinical systems on one network put patient information at risk.
How we help: Cybersecurity · IT as a Service
Phishing aimed at your front desk
Fake invoices, fake insurer emails, and password scams target busy office staff.
How we help: Cybersecurity
Unclear where you stand on HIPAA
You know safeguards are expected, but not which technical controls you have or are missing.
How we help: IT Regulatory Compliance · Risk Assessment
Backups no one has tested
If ransomware or a failed drive hits, nobody is sure the data can actually be restored.
How we help: Cybersecurity
Doors and cameras no one checks
Medication rooms and records areas need controlled access and working cameras.
How we help: Access Control · Surveillance
How we help
Services and consulting matched to how you work.
We don’t certify HIPAA compliance or give legal advice. We assess readiness and put technical safeguards in place, working alongside your compliance officer, auditor, or counsel. Please don’t send patient information through this website or Ask Scout.
IT as a Service
Workstations, Wi‑Fi & support
- Monitoring and updates for every workstation
- Separate networks for guests, staff, and clinical systems
- Help for staff when something stops working
Cybersecurity
Safeguards for patient information
- Multi-factor sign-in and access by role
- Endpoint protection, patching, and encrypted devices
- Tested backups and a simple recovery plan
Compliance readiness
HIPAA technical safeguards
- Readiness and gap assessments
- Access controls, audit logging, and encryption
- Documentation to support your security risk analysis
Physical security
Cameras & door access
- UniFi Protect cameras for entrances and common areas
- Door access for medication and records rooms
- Access removed promptly when staff leave
Included
Unlimited remote support
Call, text, or email and we’ll remote in. It’s included in IT as a Service at no extra charge.
Offer
First year included
Every installation includes your first year of IT as a Service, complimentary.
Local
Onsite when it matters
We come to you anywhere in our service area: New York City and Bergen and Sussex counties in New Jersey.
Common questions
Do you make us HIPAA compliant?
No one can do that for you with technology alone, and we don’t certify compliance or give legal advice. We assess your technical safeguards, close gaps, and document what’s in place, alongside your compliance officer or counsel.
Can you work with our EHR and practice-management vendors?
Yes. We coordinate with your software vendors and internet provider so you have one point of contact for technology problems.
Will updates interrupt patient care?
Updates and changes are scheduled outside clinic hours whenever possible.
Want a clearer picture of your clinic’s IT and security?
Book an assessment or Ask Scout. Please don’t include patient information in your message. Or email [email protected] · (212) 960-8139.