Problems caught early
Around-the-clock monitoring flags failing devices, dropped connections, and full disks before they turn into downtime.
IT as a Service · Monitoring · Support
IT as a Service: one team, one monthly plan, always watching.
We set up your network and devices, monitor them around the clock, keep them updated, and fix problems remotely or onsite—so your staff can focus on guests and patients, not technology.
Offer Every installation includes your first year of IT as a Service, complimentary.
Why IT as a Service
Instead of calling someone after something breaks, your IT is looked after continuously, for one monthly plan.
One number to call
No more juggling the internet provider, the POS vendor, and software support. We coordinate them for you.
A plan, not surprise bills
A monthly plan covers monitoring, maintenance, and unlimited remote support, so you’re not deciding whether each problem is worth a service call.
Updates that don’t interrupt work
Patches and firmware updates are scheduled outside your busy hours.
Everything documented
Network maps, a device inventory, and credentials kept organized and stored securely—so nothing lives in one person’s head.
Ready to grow
A new location, workstation, or camera follows the same standard setup and gets the same coverage.
What’s included
Everything your locations need to stay online, covered by one team.
Monitoring
Always-on monitoring
- Health monitoring for your network, Wi‑Fi, workstations, and connected devices
- Alerts go to our team, not to your staff
- Trends tracked so slow problems get fixed before they become outages
Support
Unlimited remote support & onsite visits
- Unlimited remote support: call, text, or email and we’ll remote in
- Onsite visits when something needs hands on it
- Vendor coordination with your internet provider, POS, and software providers
Maintenance
Updates & backups
- Operating system and firmware updates scheduled outside service hours
- Configuration backups for network equipment
- Endpoint protection kept current on every computer
Network
Networks & Wi‑Fi
- UniFi networks set up and looked after for you
- Separate networks for guests, staff, and payment or clinical systems
- Wi‑Fi coverage planned for how each space is used
Devices
Computers, phones & accounts
- Setup and support for workstations, iPhones, iPads, and Macs
- Accounts created and removed as staff join and leave
- Lost or replaced devices set back up quickly
Planning
Regular reviews
- A health report on your systems
- A plan for upcoming replacements and upgrades
- Recommendations ranked by what matters most
Who it’s for
Restaurants (including POS), medical clinics, and hospitality businesses in New York City and Bergen and Sussex counties in New Jersey.
Restaurants & POS
Restaurants
POS networks, guest Wi‑Fi, kitchen devices, and the office—kept online through the rush.
Restaurant ITHealthcare
Medical clinics
Workstations, Wi‑Fi, and secure access for care teams, with HIPAA-minded safeguards.
Hospitality
Hospitality
Consistent networks, devices, and support across front desk, venues, and multiple sites.
How it works
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Assessment
We walk your location and review your network, devices, and current vendors, then flag the risks.
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Setup & documentation
We fix what matters first, standardize the setup, and document everything.
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Always‑on monitoring
Your systems are watched around the clock. When something drifts or drops, we know.
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Ongoing support
Unlimited remote support when you call, text, or email; onsite visits when needed; and regular reviews.
Common questions
What does IT as a Service mean?
Your IT is handled as an ongoing service for a monthly plan: we monitor, maintain, and support your systems continuously, instead of only showing up when something breaks.
Is remote support really unlimited?
Yes. Unlimited remote support is included in IT as a Service at no extra charge: call, text, or email and we’ll remote in.
Do you replace our current vendors?
No. We work with your internet provider, POS provider, and software vendors and act as your single point of contact.
Do you come onsite?
Yes. Most issues are fixed remotely and fast. When something needs hands on it, we come to you anywhere in our service area: New York City and Bergen and Sussex counties in New Jersey.
Ready for IT that’s handled?
Tell us about your locations, devices, and the problems that keep coming back. We’ll map the risks and show you what a monthly plan would cover.